A closer look at how Microsoft Copilot uses conversational search to capture intent, reduce wasted spend, and improve ROAS.

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at ...

Agentic AI company Hyro closed a $45 million funding round led by Healthier Capital on Tuesday, bringing its fundraising total to $95 million. The New York City-based startup aims to fill healthcare’s ...

Walk into any CMO’s or commerce leader’s office and you’ll find dashboards everywhere: campaign performance, retail media, attribution models, pricing trackers, inventory and margin reports. Each ...

Sesame, a conversational AI startup and smart glasses maker, has raised a $250 million Series B round and is opening up its beta to a select group of testers, the company announced Tuesday. The ...

GM is redefining the in-vehicle experience by announcing the introduction of a sophisticated conversational AI, set to debut in its models beginning in 2026. This technology, developed in partnership ...

Artificial intelligence (AI) is transforming customer service from a reactive, labor-intensive function into a proactive, data-driven advantage. With the rise of —ranging from intelligent chatbots to ...

Lower abandonment rates, shorter wait times and increased appointment scheduling are just three areas where artificial ...

Tech companies love to move fast, especially with AI. But airlines like Southwest have too much at stake — they don't get to break things. At Salesforce’s annual Dreamforce event in San Francisco this ...