What are your assumptions about difficult people at work? Considering their possible motivations can change your perspective.

On a recent Thursday evening, I tried out a new San Francisco restaurant serving California cuisine. A diner at a nearby table was not happy. I overheard him complaining all night -- the lights were ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Do you deal with aggressive, intimidating, or controlling people at work or in your personal life? On the surface, these individuals can come across as domineering, confrontational, demanding, hostile ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

Dear Abby: I have a brother who is very opinionated and in my face any time I don’t agree with him. It doesn’t matter what the subject is; he thinks he’s the only one who knows anything about it. He ...